Privacy Policy

Privacy Policy
Effective Date: April 11, 2025

At Poppy Sleep Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, complete a form, or book a service:

  • Name

  • Email address

  • Phone number

  • Child’s name and age (for intake purposes)

  • Any additional information you choose to share through forms or consultations

We may also collect non-personal data such as browser type, device information, and website usage statistics (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide and personalize our sleep support services

  • Communicate with you about appointments, resources, and support

  • Respond to inquiries or questions

  • Improve the quality and functionality of our website

  • Send occasional updates, promotions, or newsletters (with your consent)

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Tools

We may use trusted third-party platforms (such as booking systems, email software, or payment processors) to deliver our services. These providers have their own privacy policies and are responsible for protecting your information according to industry standards.

4. Your Rights

You may request to:

  • Access, update, or correct your personal information

  • Opt out of emails or communications at any time

  • Request that we delete your personal information from our records

To make any of these requests, simply email us at hilary@poppysleepco.com.

5. Security

We take reasonable measures to protect your information and keep it secure. However, no method of internet transmission is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

We do not knowingly collect information from anyone under the age of 18 without parental or guardian consent. All services are intended for adult caregivers seeking support for their children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Effective Date” at the top will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this policy, please reach out at: hilary@poppysleepco.com